Introduction

Stingers Indoor Golf (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have in relation to your data. By visiting our website, booking a bay, creating an account, contacting our team, or using any of our services, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that is necessary to operate our facility, process bookings, and provide customer support. This information may include your name, email address, phone number, payment details, booking history, and any information voluntarily submitted through forms or communications. When you visit our website, we may also collect information automatically, such as your IP address, browser type, device information, and pages you view. This helps us improve the performance of our website and ensure a smooth user experience.

If you interact with our social media platforms, participate in promotions, or sign up for newsletters, we may collect additional information such as profile names, comments, feedback, or preferences shared through those channels. We only collect information that is relevant to providing our services and enhancing your experience at Stingers Indoor Golf.

How We Use Your Information

The information collected is used to provide, manage, and improve our services. This includes processing reservations, confirming bookings, sending important updates, responding to customer inquiries, and personalizing communication. Your data also helps us maintain safety, prevent fraud, and comply with legal requirements.

We may use your contact information to send confirmations, schedule reminders, promotional messages, or updates about new offerings. You may opt out of marketing communications at any time by following the instructions included in those messages. We do not use your personal information for automated decision-making that produces legal or significant effects on you.

Payment Information

Payment information submitted through our booking system is processed securely by trusted third-party payment providers. Stingers Indoor Golf does not store full credit card numbers or banking information on our servers. Our partners comply with industry-standard security practices, including PCI-DSS, to ensure your financial data is protected.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share data with third-party service providers that are essential for operating our business. These may include payment processors, scheduling platforms, email communication tools, website hosting services, and security providers. Each partner receives only the minimum information required to perform their function and is obligated to protect your data.

We may also share information if required by law, court order, or government request, or if necessary to protect the rights, property, or safety of Stingers Indoor Golf, our guests, or the public. In the event of a business transfer, such as a merger or acquisition, your information may be included as part of the transferred assets, but it will remain protected under the terms of this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. Cookies help us understand how visitors use our site, which pages are most popular, and how we can improve performance. You can choose to disable cookies through your browser settings, although this may limit certain functionalities of the website.

We may also use analytics tools that collect anonymous data about website usage patterns. This information does not identify individual users and is used solely for improving our digital services.

Data Protection and Security

We take data security seriously and implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. While no internet-based system can guarantee perfect security, we strive to maintain the highest standards to keep your data safe.

Access to personal information is restricted to authorized personnel who require it to perform their responsibilities. Our systems are monitored regularly for vulnerabilities, and we use encryption, secure servers, and industry-standard protections to minimize risk.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Booking records, payment confirmations, and communication logs may be stored for operational or accounting purposes. When information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to access, correct, update, or delete the personal information we maintain about you, subject to certain legal limitations. You may request these changes by contacting us directly. You may also opt out of marketing communications or request that we limit certain types of data processing.

If you are located in a region with specific privacy regulations, such as the GDPR or CCPA, additional rights may apply. We will make reasonable efforts to honor all valid requests in accordance with applicable law.

Children’s Privacy

Our services are not intended to collect personal information from children under 13 years of age. Minors may participate in activities at Stingers Indoor Golf only under the supervision of a parent or legal guardian. If we become aware that a child has provided personal information without parental consent, we will take steps to remove the information promptly.

Links to External Websites

Our website may contain links to external sites not operated by Stingers Indoor Golf. We are not responsible for the content, privacy practices, or security of third-party websites. We encourage guests to review the privacy policies of any external sites they visit.

Updates to This Privacy Policy

Stingers Indoor Golf may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated version will always be posted on our website with the revision date. Continued use of our site or services after changes have been made constitutes acceptance of the new policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal data is handled, you may contact Stingers Indoor Golf directly. We are committed to responding promptly and ensuring your information is handled with care, transparency, and respect.